What You'll Find in Our FAQ Section
This FAQ covers the questions that come up most during account setup and day-to-day use. We've organized answers around the four areas people ask about: funding your account with PayPal, Venmo, or a Play+ prepaid card; withdrawing your balance back to those same wallets; verifying your identity when the system flags it; and understanding which states can access the platform under current
law. Each answer describes the actual step, not a pointer to go look somewhere else. Players in Columbus checking on a PayPal deposit, or anyone curious about how a Venmo withdrawal clears, will find a straight answer here. Where a process has multiple steps — like ID verification or linking a Play+ card — we walk through each one. If you run
into something this page doesn't cover, live chat is available from within your account dashboard.
- PayPal
- Venmo
- Play+ Prepaid
- Account Dashboard